Troubleshooting a Coil Stovetop Surface Element That Stops Working

If one surface element on your coil-style stovetop is not heating properly—or not heating at all—there are a few simple steps you can take to identify the cause before replacing any parts.

Step 1: Safety First

• Turn the stove off and allow the surface element to cool completely.

• Remove the surface element by gently pulling it straight out of the receptacle.

Step 2: Swap the Surface Element

This is the quickest way to isolate the issue.

1. Take the non-working surface element and move it to another stovetop position that uses the same size element and is known to be working.

2. Move the working surface element into the original problem position.

3. Turn the stove back on and test both positions.

Step 3: Interpret the Results

• If the problem follows the surface element
  (the element still does not heat in the new position):
  ➜ The surface element itself is faulty and should be replaced.

• If the surface element works in the new position
  ➜ The issue is likely related to the surface element switch or wiring at the original position.

Additional Checks

• Ensure the surface element is fully seated in the receptacle.

• Inspect the element prongs and receptacle for burn marks, corrosion, or looseness.

• If more than one surface element is affected, there may be a broader electrical issue.

When to Replace Parts

• Replace the surface element if it fails in multiple positions.

• Replace the surface element switch or inspect wiring if the element works elsewhere.

Buying Replacement Parts

Replacement surface elements, switches, and other range components can be found in our parts store here:
https://parts.stirlingmarathon.com/collections/ranges